Coggles Reviews

Customer services super helpful and your site has the best stock of products - love ordering from you

I returned a pair of Bottega Veneta sunglasses on the 5th of July, I have to pay for the return as well. I have contacted customer services already twice, the sunglasses arrived at the warehouse on the 7th of July. I still have received a refund, no explanation, nothing. I'm very disappointed with the experience.

Very pleased with purchase. Mugs were extremely well packaged.

Wouldn’t let me order as click and collect after trying a few different local collection points continued to be reporting a problem with the address? Ended up having to order to home which cost more and will likely result in me having to go and collect delivery from a collection point anyway due to being out at work during delivery! Bit annoying

You can only contact the Co by email if you have an account so I had to call and spoke to an individual who could not understand my query. I will not be using them again.

Amazingly fast delivery and beautifully packaged. I managed to find my size in a Sleeper dress that was sold out everywhere else ??

Spoke to Mia, was really professional. helped me a lot!

Took them 7 days to ship out a package. I asked for a change of address while the package was in pre transit because I wasn’t going to be at the shipping destination anymore. CX said they couldn’t do it and kept giving me robotic answers. Finally after 45 minutes of back and forth they offered me $10 off my next purchase… will never be shopping from here again.

I bought a coat and it arrived reasonably late given it’s coming from UK. The coat was too big and I ran into issues trying to return/exchange. They don’t do exchanges, only returns and organizing that was a pain. I got every other day responses from customer service. First they wanted to collect the item from me, then told me to ship it back. I had to pay $300 to ship back a $700 item and still haven’t received my refund a month after it says it was delivered back. General rule, if shipping from overseas, know your size.

Ordered an item in the sale as a gift, after 5 days I was informed they didn’t have stock to fulfil the order. Not a great experience

Super job - very pleased with service and price

Good product, great service, great price, but please please stop sending so much packaging it may well all be recyclable but the point is we don’t need it all save your company money in the process and stop ordering/making it.

Ordered an item. The item was not in stock. Didn’t hear anything from them for days. Asked for a refund 4 days after making the order and hearing nothing from them.
Buy elsewhere

delivery is too slow

Straight forward to place an order. And good choice of ways to pay which is really good to have.